Building Strategic Partnerships

Integritus Healthcare is committed to responsive and responsible partnerships, both with accountable care organizations (ACOs) and physician groups as well as with organizations within the communities we serve.

Our teams bridge the gap between health care providers by continuing the two-way dialogue after patients leave the hospital—keeping primary physicians and care teams up to date on patient progress and recovery.

Partnering for Value-Based Care

Strategic partnerships are essential to delivering exceptional outcomes in the changing health care landscape. Our highly skilled clinical expertise complements the care provided in acute settings—presenting a more economically effective setting for rehabilitation and post-acute care. Our skilled nursing affiliates develop and maintain specialized clinical competencies and protocols to meet the needs of the population served and the higher level of treatment now required in post-acute care settings.

Putting Strategy Into Action

As a not-for-profit, we believe in reinvesting in our programs, people and services. Our strategic initiatives position our affiliates as reliable, dependable partners for physician groups and ACOs for successful, value-based care and true partnership. We have developed a 5-star strategy that focuses on continually improving quality to achieve successful value-based care and the best possible outcomes for those we serve.

Our initiatives focus on reducing rehospitalization rates, short-term length of stay and anti-psychotic use. We share best practices across affiliates and conduct internal process reviews and peer evaluations to identify areas for improvement. Capital improvements, expanded feedback from satisfaction surveys and continued education in specialized clinical competencies support these efforts.

Taking the Lead With Collaborative Efforts

We collaborate with a variety of partners to explore new care delivery models and improve outcomes and accountability. Collaborative efforts between Integritus affiliates and the Massachusetts Senior Care Association include a transitions of care pilot program, coaching and DON training programs along with other quality initiatives. A palliative care program in partnership with Berkshire Medical Center’s Cancer Center helps patients evaluate treatment options and make thoughtful decisions around goals of care.

We have piloted a Care Manager role at key affiliates to improve transition outcomes for short-stay populations. Proactive communication with our professional partners improves outcomes for patients transitioning home and delivers a higher level of accountability and customer service.

Other efforts include innovative ways to treat acute cardiac and CHF patients in a sub-acute setting, capabilities and policies around substance disorder treatment and wound care initiatives.

Creating a Unique Care Campus

Integritus Healthcare, in partnership with Baystate Health, established the East Longmeadow campus of care—a unique medical campus offering housing and health care options to meet a variety of needs associated with aging for residents of East Longmeadow, Longmeadow and the surrounding communities. The collaborative project provides efficient, coordinated, compassionate care to adults with medically complex conditions and ensures clinically appropriate transition and transfer of care.

The beautifully appointed campus includes East Longmeadow Memory Care Assisted Living, which provides all-inclusive, specialized Memory Care Assisted Living for those with Alzheimer’s disease and other forms of memory loss and dementia. Next door, the brand-new, state-of-the-art East Longmeadow Skilled Nursing Center offers all private rooms for skilled nursing and post-acute and long-term care. The expansive campus also includes a new medical office building housing Baystate Health specialty practices, primary care services and related outpatient supports.

Preferred Providers

Integritus affiliates are preferred providers with a number of ACOs throughout Massachusetts. Our specialized clinical programs and targeted capabilities—including pulmonary programs, dementia special care, continuous infusion treatment and behavioral health—provide exceptional value to our partners.

Contact us to learn more about partnering with an Integritus Healthcare post-acute care provider.

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